数据删除指引 / Data Deletion Instructions
运营主体 / Operator: 浙江巨鹏杯业有限公司 / Zhejiang Jupeng Drinkware Co., Ltd
生效日期 / Effective date: 2026-10-10
1. 提交申请 / Submit a request
发送邮件至 info@magic-crm.trade，主题写“小咩魔法 CRM 数据删除申请”。提供关联公司名称、账户邮箱或表单留资来源、需要删除的范围，以及可用于回复的联系方式。平台运营主体为浙江巨鹏杯业有限公司。请勿发送密码、Meta 访问令牌或不必要的身份证件。也可先联系将您的资料录入 CRM 的客户公司管理员。
Email info@magic-crm.trade with subject 'Magic CRM data deletion request'. Identify the related company, account email or lead-form source, the data to delete and a reply contact. The operator is Zhejiang Jupeng Drinkware Co., Ltd. Do not send passwords, Meta access tokens or unnecessary identity documents. You may also contact the customer company's administrator.
2. 核验与执行 / Verification and handling
我们会核验请求者身份及与目标数据的关系，定位相关工作区及记录，确认客户公司权限、所请求范围和必要保留事项。对于确认可删除的数据，按记录来源及关联范围处理，并向请求者说明进度和结果。客户公司独立持有的其他系统或外部副本，需要向该公司或相应服务商另行申请。
We verify identity and the relationship to the data, locate the workspace/records, and assess the company authorization, scope and necessary retention. Confirmed deletion is handled according to source and related records, with progress/results explained to the requester. Copies independently held in other company systems or external services require separate requests to those parties.
3. Meta 连接与已导入数据 / Meta connections and imported data
公司管理员可在接入设置中断开 Meta 连接；您也可在 Facebook 的商业集成设置中移除应用授权，以停止后续访问。断开连接或撤销授权不等于删除已导入数据；如果您同时要求删除已导入的留资或客户记录，请在邮件中明确说明。
An administrator can disconnect Meta in Integration settings; you can also remove authorization in Facebook Business Integrations to stop future access. Disconnection or authorization removal is not deletion of previously imported data. Explicitly request deletion of imported leads/customer records if required.
4. 备份及必要记录 / Backups and necessary records
活动业务数据、附件、备份和依法必要保留的账务或安全审计记录分别处理。备份按轮换周期清理，删除范围和备份处理所需时间会在申请核验后告知。必要保留事项会说明理由和范围，不能以一项保留理由扩大保留无关数据。
Active data, attachments, backups and necessary billing/security audit records are handled separately. Backups are cleared through rotation; scope and expected backup handling time are explained after verification. Any necessary retention is explained and limited to the relevant records.